Top 10 RingCentral customer experience innovations for 2022
It’s no longer just “nice” for call center agents to provide an exceptional contact center experience—it’s vital. According to the report, 2022 June Market Study: CX Trends, Challenges & Opportunities by CCW, a staggering 60% of consumers say they would switch to a competitor after just one or two bad experiences. Luckily, RingCentral has 10 …
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