Support
Maximise the Value of Your Technology Investment
We offer technology optimisation services that have been created to help our clients get the most out of our technological investments, including their contact centre and unified communication solutions.
Offering Expert Technology Guidance, Education and Support Services
We offer a wide range of support-based services to help clients get the most out of their technology investment.
Managed Services
Technical Account Staff
Customer Success Assessments
Customer Success
Guidance and Education Services
You will be assisted by a dedicated customer success manager who will provide you and your team with useful resources. We will help you to attain customer success by providing ongoing guidance for your technology and industry investments, as well as providing you with best practice trends from our customer base. Our customer success managers also advocate support with technology vendors for the benefit of our clients.
Managed Services
Expert Support at all Times
Our support team is always on standby and ready to help our clients with their communications systems. When you reach out to us, you’ll be assigned a specific support team so that you’re connected to staff who are aware of your systems and needs. You can depend on us to respond rapidly to help with your contact centre or unified communications environment.
Technical Account Team
Upgrade Your Contact Centre Capabilities
For customers who are looking to maximise the capabilities of their contact centre, our technical account team is there to help. We can arrange for you to take part in ongoing strategy meetings with our experts to discuss everything from system upgrades and updates to contact centre integrations and enhancements. Our technical account team will work closely with you to establish and help execute your goals.
Partnering with the Best Industry Leaders
Our team has curated the technology partnerships that we’ve established to make sure that we can provide the most advanced features, integrations, and overall benefits for our clients. You can see some of our industry-proven partners below.
