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Discover, Implement, and Optimise Your Cloud Contact Centre and Telephony Solutions for Frictionless Customer Experience.

Proud To Have Worked With

UCaaS

Unified Communication as a Service

Let us be your guide to unified communications success. From strategizing a new development to optimizing an existing one, we can help you get where you need to be.

CCaaS

Contact Centre as a Service

Wherever you are on the contact center journey, we can help you choose a platform, help with execution, or optimise your existing system.

Services

We ensure you and your team experience a smooth digital transformation to cloud communications.

CX Consultancy

ATCX Provide true consultancy, we guide you on your journey to CX success.

Implementation

Let’s Implement Your CCaaS or UCaaS Vision.

AllThingsCX has now helped us deliver two major UC projects – most recently a design discovery of an existing legacy voice platforms in preparation to move to Microsoft Teams for a Global Engineering company.

Josh H – Manager, Microsoft

The goal was to transform Ravens legacy on-prem Contact Centre/Corporate Voice platform to a Cutting-Edge Cloud Platform that integrates with Teams and Dynamics CRM. AllThingsCX performed a deep dive into our current systems and business operation’s that provided options for suitable solutions / architecture and Cloud Vendors that aligned with our strategy.

Martin H – Director, Business Change

ATCX helped ETC with a strategic solution upgrading our Legacy Unified Comms Estate to the Cloud and managing the delivery of the project. They did what they set out to do, and we would not hesitate in using them again!

Nick H - COO

ATCX was a pleasure to work with and key to the delivery success of the Programme. Daryn managed delivery to time and budget. In addition, their support in enabling a different approach to our Retail estate roll-out enabled this aspect of the project to be brought in significantly earlier!

George M - Transformation Director

Thanks to ATCX for their Brilliant Team effort, They helped us decide what platform to use that integrated perfectly with MS Team and helped to successfully deliver a RingCentral/MS Teams integration across all our Usborne sites!

Chloe B - Project Director

Only have positive things to say about the team at ATCX who picked-up our installation that was faltering and pushed it through to completion on time, educating us along the way so that we can now manage the platform ourselves. ATCX have been available whenever required and have been a pleasure to work with.

Tim H - It Manager

The Team at ATCX were fantastic. Led by Daryn, we moved several old offshore PBX solutions into the cloud, naturally there were some challenges however, the expertise at ATCX paved way for a friction-less migration. We are now providing a much-improved experience to our global customers and choosing ATCX was absolutely the right choice.  

Jonathan W - Global IT & Telecoms Manager

Daryn and the whole team at ATCX successfully deployed our new cloud based telephony system across 3 continents including the set up and design of two brand new gallery locations. Their knowledge, guidance and persistence are second to none.

Harry C - Operations Manager, White Cube

Our Resources

Media

Take a look at some popular communications systems in action.

Articles

Keep up to date with the latest news on communications systems.

Case Studies

Read about some of our past work and get a better idea of our services.

Media

Take a look at some popular communications systems in action.

Articles

Keep up to date with the latest news on communications systems.
CX Consultancy

Case Studies

Read about some of our past work and get a better idea of our services.

See what customers are saying

AllThingsCX has now helped us deliver two major UC projects – most recently a design discovery of an existing legacy voice platforms in preparation to move to Microsoft Teams for a Global Engineering company.

Josh H – Manager, Microsoft

The goal was to transform Ravens legacy on-prem Contact Centre/Corporate Voice platform to a Cutting-Edge Cloud Platform that integrates with Teams and Dynamics CRM. AllThingsCX performed a deep dive into our current systems and business operation’s that provided options for suitable solutions / architecture and Cloud Vendors that aligned with our strategy.

Martin H – Director, Business Change

ATCX helped ETC with a strategic solution upgrading our Legacy Unified Comms Estate to the Cloud and managing the delivery of the project. They did what they set out to do, and we would not hesitate in using them again!

Nick H - COO

ATCX was a pleasure to work with and key to the delivery success of the Programme. Daryn managed delivery to time and budget. In addition, their support in enabling a different approach to our Retail estate roll-out enabled this aspect of the project to be brought in significantly earlier!

George M - Transformation Director

Thanks to ATCX for their Brilliant Team effort, They helped us decide what platform to use that integrated perfectly with MS Team and helped to successfully deliver a RingCentral/MS Teams integration across all our Usborne sites!

Chloe B - Project Director

Only have positive things to say about the team at ATCX who picked-up our installation that was faltering and pushed it through to completion on time, educating us along the way so that we can now manage the platform ourselves. ATCX have been available whenever required and have been a pleasure to work with.

Tim H - It Manager