Consultancy

Helping Your Organisation Navigate the World of Technology

At AllThingsCX, we take organisations through data-driven and unbiased processes to help identify and select suitable technology solutions that will allow you to achieve your aims.

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Getting to Grips with the Technology Landscape

Through our comprehensive consultation service, we will assess your current technological setup, identify providers, and introduce you to the ROI benefits and technology solutions that will suit your business.

Identify

Document Current Tech, Aims, and Requirements

During our current-state assessment, we take note of your current technology solutions, outline project aims, interview stakeholders, and create realistic project timelines.

Evaluate

Identify, Evaluate, Measure, and Select Providers

As part of our technology evaluation service, we identify potential technology vendors that would be suitable for our clients, conduct financial and ROI analysis, and deliver a scorecard that compares provider offerings.

Optimise

Realising a return on your investment

AllThingsCX works with you to get the most out of your technology investment by deploying best practices & highlighting areas of underutilisation within your communications platform.